2-1-1 provides free and confidential information and referrals for health and human services. It provides a one-stop service to callers seeking information about resources in the community for everyday needs and in times of crisis. Trained 2-1-1 call specialists assess callers needs and empowers them with appropriate referral information that can help them make positive life changes. 2-1-1 maintains Alabama's only comprehensive social services resource database for everyday needs as well as during times of disaster. 

Call 2-1-1 for help with food, housing, employment, health care, counseling and more.

  • 2-1-1 is efficient, fast and easy to use.

  • One call gives you access to resources across your community.

  • No more wrong numbers; no more wasted time trying to find help.

  • 2-1-1 maintains the integrity of the 9-1-1 system; reserving the 9-1-1 system for life and death emergencies.

  • 2-1-1 is an easy way to "Get Help...Give Help" in your community.

2-1-1 East Alabama is part of the Alabama 2-1-1 statewide network of call centers providing 24/7 coverage for Alabama. Last year the 2-1-1 East Alabama call center responded to 2,815 calls from individuals in Lee, Chambers and Russell counties. Callers received over 5,156 referrals to agencies for needed services.